Cart (0)‏

DELIVERY

Goods will be send on regular working days, Monday to Fridays. Orders are shipped by Colissimo, except orders to France which will be sent by La Poste. When your order leaves our stock you will receive a tracking number via e-mail that can be used to track your order on www.laposte.fr/particulier/outils/suivre-vos-envois

Delivery costs depend on shipment size, geographical area, and mode of delivery chosen.

Rates shown on the website www.alt-store.com are indicative. ALT Store cannot be held responsible for any changes in the rules and rates applied by the carrier.

Delivery time will vary depending on service chosen and area. ALT Store cannot be held responsible for any delay due to clearing procedures or any other payment process.

FR
1 tee - 5€ – 2-4 working days
2-3 tees - 8€ 2-4 working days
(Free over €120)

 

JAPAN
1 tee - 20€ – 5-8 working days
2-4 tees - 30€ - 5-8 working days

 

EU + UK
1 tee - 12€ – 5-8 working days
2-4 tees - 15€ - 5-8 working days

 

NON EU (Including US)
1 tee - 25€ – 5-8 working days
2-4 tees - 27€ - 5-8 working days

Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination.

RETURNS

Our returns guarantee entitles you to return the product for any reason within 14 days of having received it. You have the right to open the package and check the contents but the product must be return unused. All original packaging shall be returned with the product without having been tampered with.

HOW TO MAKE A RETURN
When returning goods by post please ensure that you fill in and enclose the returns form. The returns form will have been enclosed in your delivery. If you have not received one or lose it, please contact us. You will find the address for returns on the returns form. Shipping costs will not be refunded. This applies to the original shipping cost for your order as well as the return-shipping cost. In the case of an exchange, we will cover the cost of the shipping for the new item to you.